Privacy Policy

Last updated: August 26, 2026

Ty’s Vinyl Signs & Graffix Inc. (“we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, and protect information when you visit tysvinylsigns.com, request a quote, place an order, or use our online design tools.

Information We Collect

We may collect information you provide directly, including your name, email address, phone number, shipping or billing details, order details, artwork, project notes, and messages submitted through our quote or contact forms.

When you place an order, payment information is processed by our payment provider. We do not store full payment-card details on our website.

We may also collect limited technical information such as your IP address, browser type, pages visited, and device information through cookies and similar technologies.

How We Use Information

We use your information to respond to quote requests, process and deliver orders, create and review custom designs, provide customer support, improve our website and services, prevent fraud, and send service-related communications.

With your permission where required, we may also send marketing updates. You may opt out of marketing messages at any time.

Artwork and Custom Designs

Artwork, designs, logos, and files submitted through our website or online designer are used to prepare and fulfill your requested products or services. Please submit only materials you have the right to use.

Sharing Information

We do not sell your personal information. We may share information with trusted service providers that help us operate the website, process payments, ship orders, host files, or provide communications. These providers may use the information only as needed to perform their services. We may also disclose information when required by law or to protect our rights, customers, or business.

Cookies

Our website may use cookies to remember your preferences, keep your shopping cart working, understand site use, and improve performance. You can control cookies through your browser settings, though some website features may not work properly if cookies are disabled.

Data Security and Retention

We use reasonable safeguards to protect personal information. No online system is completely secure, so we cannot guarantee absolute security. We retain information only as long as reasonably necessary for orders, customer service, legal obligations, and business records.

Your Choices

You may request access to, correction of, or deletion of personal information we hold about you, subject to applicable law and recordkeeping requirements.

Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted here with a new “Last updated” date.

Contact Us

For privacy questions or requests, email info@tysvinylsigns.com, call (718) 208-5946, or contact Ty’s Vinyl Signs & Graffix Inc. in Queens, New York.